Privacy policy

CAMPING LATOUR DE FRANCE, in its capacity as data controller, attaches great importance to the protection and respect of your privacy. The present policy aims to inform you of our practices concerning the collection, use and sharing of information that you may provide to us through our website, accessible from the address 

By accessing our website and using our services, you acknowledge that you have read and understand this Privacy Policy and the information collection and processing practices described herein.

In order to do so, the company CAMPING LATOUR DE FRANCE and all of its employees undertake to : 

Only collect and use data for a precise and legitimate purpose determined beforehand;
Only collect data in one of the following contexts: 
Data necessary for the execution of contracts and services requested
Your express and specific consent
Legitimate interest of the company duly justified
Collect and use only the data strictly necessary for processing 
Keep data only for a limited period of time consistent with the services provided;
To carry out data transfers only when necessary, and in compliance with legal security rules;
Ensure that your rights and the conditions for exercising them are respected.

    • Consentement exprès et spécifique de votre part
    • Intérêt légitime de l’entreprise dûment justifié
    • Collect and use only the data strictly necessary for processing 
    • Keep data only for a limited period of time consistent with the services provided;
    • To carry out data transfers only when necessary, and in compliance with legal security rules;
    • Ensure that your rights and the conditions for exercising them are respected.


1.1 The information that you send us directly 

By using our services, you are required to transmit information to us, some of which is of a nature to identify you “personal data”. This is notably the case when you fill in our contact forms.

The data we may collect that is necessary for the use of the service is: 

  • Name 
  • First name 
  • Email address
  • Phone number
  • A copy of all exchanges between you and CAMPING LATOUR DE FRANCE.
  • Details of visits to our website

For each of them, you are informed which data are necessary and which are optional by asterisks on the data entry forms.

1.2 The information we collect automatically 

During each of your visits, we may collect, in accordance with applicable legislation and with your consent, where applicable, information relating to the devices on which you use our services or the networks from which you access our services, such as in particular your IP addresses, connection data, type and version of internet browsers used, type and version of browser plug-ins, operating systems and platforms, data relating to your browsing path on our site (in particular the pages visited, content, search terms used, duration of consultation of certain pages). This information is collected by means of cookies. This information may also make it possible to improve the functionalities and performance of the application used.

1.3 How is your personal data collected? 

The data that we collect and process may be provided by you when you fill in forms on the company’s sites and applications or when you specifically give your consent.

Technical information is collected by means of your browser on the operating system and browser used, or through the use of cookies. 


We retain your personal data only for as long as necessary for the purposes for which we collected it, including that necessary to meet any legal or accounting requirements and any legal reporting obligations. 

In determining the appropriate retention period for personal data, we take into account the nature and sensitivity of the personal data, the risk of harm that may arise from its unauthorised use or disclosure, the purposes for which we process it, and the possibility of achieving those purposes by other means, as well as any applicable legal requirements. 

The durations are as follows: 

  • 5 years from the end of the customer relationship 
  • 3 years for prospects from the date of last visit to the website. 
  • 13 months for cookies from the time they are deposited on your computer or terminal
  • Geolocation data: only for the duration of the session or navigation


CAMPING LATOUR DE FRANCE only collects and uses data concerning you for specific purposes and limited to what is necessary for you, namely : 

3.1 Managing your registrations

CAMPING LATOUR DE FRANCE may request certain information, such as your email address in order to send you information and news. You always have the option to unsubscribe from these news feeds by following the link in the email. 

This processing is carried out on the basis of your consent.

3.2 Communicating with you 

CAMPING LATOUR DE FRANCE may be required to collect and process certain information necessary for the execution of the commercial relationship. For example, to provide after-sales services. This collected data enables us to communicate with you. 

This processing is necessary for the performance of our contractual obligations, or is carried out with your consent and/or is necessary for the establishment, exercise or defence of a right in court. 

This data may also enable us to inform you of changes to our services, to improve and optimise our services.

3.3 Communicating with third parties 

CAMPING LATOUR DE FRANCE may be led to use your information if we consider that these elements are necessary to ensure our defence in the event of legal action, when there is an obligation or a request for communication with a legal basis, in order to act against any illegal activity or presumed to be illegal, in order to protect and defend a right or to secure our information system.

3.4 Processing your order 

CAMPING LATOUR DE FRANCE cannot execute the contracts concluded with it or its commercial partners without obtaining certain information from you. 

This processing is necessary for the execution of the respective contractual obligations. 

When you carry out a transaction via our website, CAMPING LATOUR DE FRANCE does not keep your payment details but only the data linked to the transaction (date, amount, place of delivery…).


As part of the use of our services, we may share information about you, including personal data, with the subcontractors we use for technical services, payment services, or providers of analytical solutions and software solutions and business applications. 

  • We only share your data with the above-mentioned third parties in the following cases:
  • When we use a service provider in the performance of any contract between you and us or to provide or improve our services;
  • When we use technical subcontractors chosen by the Company, on behalf or on the instructions of CAMPING LATOUR DE FRANCE, in particular to host and store user data on their servers and to ensure the integrity and security of our data. 
  • When we call upon suppliers of analytical solutions to improve and optimise our website;
  • When we call upon providers of software solutions and business applications to ensure better management of our business;
  • When we have a legal obligation to do so, in the event of an emergency involving public health or the physical integrity of a person, in the course of investigations and enquiries, or to safeguard the rights, property and safety of the Company, its members and generally any third parties;

In the event of a sale of the Company or part of its assets, we reserve the right to share your personal data with the purchaser of such business or assets.


5.1 Where does CAMPING LATOUR DE FRANCE transfer data? 

The Company does not wish your data to be stored outside the European Union. However, certain service providers, in particular suppliers of software solutions, may be located outside the European Union. 

Prior to transfers outside the European Union, CAMPING LATOUR DE FRANCE undertakes to implement the procedures required to obtain the guarantees necessary to secure such transfers, particularly in countries which do not have an adequate level of protection, by means of the standard clauses of the European Union. 

5.2 Where are the data collected via our website hosted? 

CAMPING LATOUR DE FRANCE uses an IT service provider who is responsible for hosting the data linked to the management of the website and the applications.

These data are hosted on collective or dedicated servers at OVH. This sub-contractor allows the IT service provider to choose the physical location where the data is stored. The IT Service Provider has made the choice that the data be hosted on servers located on French territory. 

You will find all the information relating to the protection of personal data on their website: 


In accordance with the provisions of EU Regulation 2016/679, the so-called General Data Protection Regulation, you have the following rights to your data:

Right of access: you have the right to ask us what data we have about you; you have the right to ask for erroneous or obsolete data to be deleted;
Right of correction and deletion: you have the right to correct your personal data and to request their deletion; 
Right of objection: you have the possibility to object to the transmission of your data by us.
 Right to portability of your data: you have the right to request a digital copy of your data from us or their transfer directly to another service provider. 
The right to lodge a complaint with the competent authorities: you have the right to lodge a complaint with the competent authorities if you consider that we have not respected your rights;
You have the right to set guidelines on the fate of your personal data after your death;

However, the exercise of these rights is limited to a reasonable processing of your requests, for which we reserve the right to refuse any excessive requests or for reasons of legitimate interests (disputes or legal obligations or data necessary for the contractual relationship). 

In order to exercise your rights, you may send us an e-mail via our contact form. 

Proof of identity may be requested.


The amended article 40 of the Data Protection Act enshrines a specific right to oblivion for minors. 

An Internet user under the age of 18 at the time of publication or creation of an online account can directly request CAMPING LATOUR DE FRANCE to delete the data concerning him/her, as soon as possible.

However, this deletion is limited when the information published is necessary for freedom of information, for reasons of public interest or to comply with a legal obligation.


8.1 What is a cookie? 

A cookie is a system capable of storing and/or collecting information relating to the navigation of the user’s terminal (computer, tablet, etc.) subject to the user’s agreement and unless the user objects. 

8.2 Purposes of cookies used on the web

 These cookies enable CAMPING LATOUR DE FRANCE to memorise information relating to registration or access to our services, to implement security measures or to adapt the presentation of the services to the display preferences of the terminal (language, operating system…). They also provide access to your personal account. 

Cookies make it possible to establish statistics and volumes of frequentation and use of the various elements making up the Services (pages and content visited, paths) such as GOOGLE ANALYTICS, to carry out studies in order to improve the content offered by the Services. Cookies also make it possible to personalise your relationship with our Company by offering you targeted advertising. In this respect, we may use the services of online advertising companies.

If the User wishes to obtain more information about Cookies, their rights and how to block them, he or she may consult the website or the CNIL website at The User may also modify his preferences on cookies directly from the interface provided for this purpose by clicking on this link

8.3 User choice regarding cookies

The User may at any time express and modify his or her wishes regarding cookies.

The User can configure his browser in such a way that cookies can be saved or rejected, either occasionally or permanently.

The fact of continuing your browsing after having been informed of the categories of cookies likely to be installed on your computer and their purposes is tantamount to your consent to the deposit of cookies on your computer.

It is possible that the settings chosen may modify and/or restrict access to and use of the Services.

To this end, the Site includes different categories of cookies that will only be installed if you continue browsing after having read the banner displayed on the first page visited of the site and informing you of their existence and purpose or once you have set your cookie preferences by using the link provided for this purpose on the cookie banner.

8.3.1 Technical cookies

If you refuse to save cookies on your computer, you will no longer be able to benefit from a certain number of functionalities and your browsing on the Site will be likely to be modified or simply impossible. 

CAMPING LATOUR DE FRANCE declines all responsibility concerning the consequences linked to the degraded functioning of the Services resulting from the impossibility for CAMPING LATOUR DE FRANCE to record or consult the trackers necessary for the functioning of the Site refused or deleted by the User.

8.3.2 Statistics and audience analysis cookies

These cookies enable us to compile statistics on the volume of visits to our websites and services (number of visits, unique visitors, pages viewed) and statistics on the use of the various elements comprising them (sections and content visited, browsing paths taken).

These cookies also enable us to improve the interest and ergonomics of our website, our services and the various elements that make them up. They are also used to offer you content adapted to your centres of interest. Finally, they enable us to detect any navigation difficulties.

8.3.3 Advertising and targeted advertising cookies

Advertising Cookies allow in particular :

to avoid the repetition of the display of the same advertisement, even when the advertisement is not linked to your preferences,
determine in real time which advertisements to display based on your interests in relation to your recent browsing of the Sites and the App and other sites,
to help improve your navigation and make it more interesting, as well as to improve the relevance of the messages that are likely to be sent to you having previously accepted the possibility,

Furthermore, CAMPING LATOUR DE FRANCE is likely, subject to your choice, to associate browsing information processed by Cookies with your Personal Data in order to send you, for example, electronic prospecting.

You may exercise a choice of cookie preferences in accordance with article 8.4.

8.3.4 Third party cookies

The Site may use social network plug-ins such as Youtube, Facebook, Twitter, LinkedIn… For example, if the Customer is connected to Youtube when browsing the Site, and if he activates a Youtube video used on the Site, Youtube will be able to directly link his visit to his Youtube profile even if the Customer has not used the share button.

If the Customer interacts by means of the plug-ins, for example by clicking on the Facebook “Like” button or by leaving a Facebook comment, the corresponding information will be transmitted and recorded on a Facebook server.

CAMPING LATOUR DE FRANCE does not manage the data collected by Social Networks via the buttons or widgets. You must read the policy on the protection of personal data published by the Social Networks concerned in order to know how the data collected by them is processed and used, as well as the possibilities of settings available to them to protect their privacy.

If you do not wish the Social Network to link the information collected through our Company to your Social Network user account, you should log out of the Social Network before consulting the Site.

8.4 How do you exercise your choice of cookie management? 

By continuing to browse the Site, you accept that cookies from the Publisher and third parties may be placed on your terminal for the purposes specified in the information banner and in this Charter.

You can exercise your choices by using the link provided for this purpose on the cookie banner.


CAMPING LATOUR DE FRANCE implements directly or ensures its service providers that they implement all appropriate technical means in accordance with the rules of the art, to maintain the integrity, digital and physical security and confidentiality of the data and in particular to prevent them from being distorted, damaged, or that unauthorised third parties have access to, capture or use them, in particular by protective means such as the installation of an SSL certificate, encryption, access codes, firewall, antivirus and all other appropriate technical means.